Terms of Service

Thank you for using Palarm, operated by Ductorio ("the Company"). These Terms set out the rights and obligations between the Company and you, and we ask that you read them before using the Service.

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities between Ductorio ("the Company") and users in relation to the use of the mobile application Palarm ("the Service").

Article 2 (Definitions)

In these Terms the following words have the meanings given below. Terms not defined here have the meanings given by applicable law.

1. "Service" means the morning alarm and AI voice conversation application Palarm provided by the Company, together with all related features.
2. "User" means a person who has created an account and uses the Service. As of the effective date of these Terms, the Service cannot be used without an account.
3. "AI Response" means any content — text, speech, or otherwise — automatically generated by an artificial intelligence model and provided to the User during a conversation.
4. "User Content" means information the User provides to the Service, including conversation text converted from the User's speech and the name and alarm settings the User enters.

Article 3 (Posting and Amendment of These Terms)

(1) The Company posts these Terms on the Service website and provides a link to them in the app under Settings → Support → Terms of Service.

(2) The Company may amend these Terms to the extent that doing so does not violate applicable law, including the Act on the Regulation of Terms and Conditions and the Act on Consumer Protection in Electronic Commerce. When amending, the Company will state the effective date and the reason and give notice in the app and on the website from 7 days before the effective date. For amendments that are disadvantageous to users or otherwise material, notice will be given from 30 days before the effective date, together with individual notice by a means the User can see.

(3) When giving notice under the second sentence of paragraph (2), the Company will show the before-and-after text side by side and will clearly state both that failure to object by the effective date will be treated as acceptance of the amended Terms, and how to object (via "Send feedback" in the app or contact@ductorio.com). If the Company fails to give the notice required by this paragraph, the amended Terms have no effect as to that User. This deemed-acceptance rule does not apply to matters for which applicable law requires your separate or express consent.

(4) You have the right not to accept amended Terms; if you do not accept them, you may terminate the agreement under Article 14. The Company will not disadvantage you solely because you did not accept an amendment.

(5) If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect.

(6) If the Company transfers its position under the service agreement through a merger, business transfer, or similar transaction, the Company will give notice of that fact, of the transferee, and of your right to terminate if you do not consent, at least 30 days before the transfer. Transfers of personal information are governed by Article 27 of the Personal Information Protection Act.

Article 4 (Formation of the Service Agreement)

(1) The service agreement is formed when a person applies to create an account and the Company accepts that application. The Company displays links to these Terms and the Privacy Policy on the account creation screen, together with a statement that "by continuing, you are deemed to agree to the Terms of Service and the Privacy Policy." Continuing with account creation after receiving that notice is treated as agreement to these Terms.

(2) The Company may refuse an application, or terminate the agreement under Article 14 if it learns of the circumstance after acceptance, where:

1. the applicant is under 14 years of age;
2. the applicant has misappropriated another person's name, email address, or social account;
3. the applicant entered false information in order to interfere with the operation of the Service. Where information is merely missing or mistyped, the Company will first ask for correction;
4. the applicant's agreement was previously terminated for breach of these Terms, unless the Company has agreed to re-registration.

(3) After creating an account you can view the full text of these Terms at any time in the app under Settings → Support → Terms of Service.

Article 5 (Accounts and User Age)

(1) The Service may be used only by people aged 14 or older. Where the law of the country in which you reside requires a higher age, that age applies.

(2) If the Company learns that a User is under 14, it will suspend the account and inform the User (or, where identifiable, the User's legal representative) of that fact and of how to object. If no objection is made within 14 days of the notice, or an objection is unfounded, the Company will delete the account and related data without delay; where there is no way to give notice, the Company may delete it immediately. This paragraph takes precedence over Article 14.

(3) You may create an account with an email address and password, or through a third-party authentication service such as Google or Apple. Where you use a third-party authentication service, that provider's terms and policies also apply.

(4) An account may be used only by the User, and may not be transferred, lent, or shared. You are responsible for managing your account credentials and must notify the Company immediately if you learn that your account has been misappropriated. The Company is not liable for loss arising because you did not give that notice, except where the loss is attributable to the Company.

(5) If the Company introduces paid services in the future, a payment made by a minor without the consent of a legal representative may be cancelled by the minor or that representative under the Civil Act. The Company will put a pre-payment guardian-consent check in place at the time paid services are introduced.

Article 6 (Contents of the Service)

(1) The Company provides the following:

1. scheduling, editing, and deleting alarms, and the snooze function;
2. a wake-up conversation with an AI by voice after the alarm sounds;
3. personalized conversation reflecting the context of earlier conversations, and wake-up records;
4. any other features the Company develops or provides through partnerships.

(2) The detailed behaviour of the Service (how conversations proceed, which voices are available, how alarms operate) may vary with your device, the type and version of its operating system, and your device settings. Speech recognition and conversation are provided on the basis of Korean; support for and quality in other languages are not guaranteed.

(3) The Service is intended to help you build a waking habit. It is not a medical device and is not intended to diagnose, treat, or prevent any disease, including sleep disorders.

Article 7 (Limits of the Alarm Feature and Important Safety Notice)

This article concerns your safety directly. Please be sure to read it.

(1) The alarm operates using the alarm and notification facilities provided by your device's operating system. Whether the alarm actually sounds at the scheduled time therefore depends not on the Company's servers but on the state of your device and the behaviour of its operating system.

(2) Where any of the following device or operating-system conditions, or a similar cause, is present, the alarm may — depending on the operating system and how the Service is implemented — fail to sound, sound late, or sound silently:

1. the device is powered off or the battery is exhausted;
2. silent mode, Do Not Disturb, Focus mode, or low-power mode is enabled;
3. the app has been force-quit or the operating system has terminated or restricted it, or notification, microphone, or background-execution permissions have not been granted;
4. the operating system or the app has been updated, the device's time or time zone has changed, or the app has been reinstalled;
5. there is any other cause on the device or operating system side outside the Company's control, such as a device malfunction, insufficient storage, or a third-party battery optimization app.

(3) The Company takes the technical measures necessary for alarms to be scheduled and to operate correctly. Because actual operation depends on the state of your device and operating system, however, the Company does not guarantee that an alarm will sound at the exact time where a cause listed in paragraph (2) — outside the Company's control — is present.

(4) You must not rely on the alarm as your only means of waking for safety or for performing an important obligation. For anything where missing it could cause serious disadvantage or danger — work, school, an examination, a flight, taking medication on time — always use another means as well.

(5) The Company is not liable for consequences arising where, through no fault of the Company, an alarm does not sound or you do not notice it for a reason listed in paragraph (2). Where an alarm fails to sound through the Company's fault — a defect in the app, an update the Company released, or an error in the Company's alarm scheduling — the Company bears liability in accordance with applicable law. Nothing in this paragraph excludes or limits the Company's liability for loss caused by its intent or gross negligence, or for injury to life or body.

(6) Sound is played and the screen is brightly lit during the alarm and the conversation. Please do not use the Service while driving or in any other situation requiring your attention, and if you use earphones, please set the volume at a level that protects your hearing.

(7) Alarm information is stored on your device and is not separately held on the Company's servers. If you change devices, delete and reinstall the app, or reset your device, the alarms you registered are lost and cannot be recovered.

Article 8 (Notice Regarding AI Conversation and Speech Recognition)

(1) Conversational responses in the Service are generated automatically by an artificial intelligence language model; they are not individually written or reviewed in advance by the Company's personnel. AI Responses have the following limitations:

1. they may be inaccurate or untrue, and may present information that does not exist as if it were fact (so-called "hallucination");
2. the same question may produce a different response each time, and responses may not reflect the most recent information;
3. despite the Company's measures, expressions that are inappropriate or that you may find offensive may be generated;
4. if speech recognition conveys something incorrectly, a response may be generated on that faulty premise.

(2) To the extent required by applicable law, the Company indicates — on the Service's screens or by another appropriate means — that the Service is provided on the basis of generative artificial intelligence and that AI Responses are generated by generative artificial intelligence.

(3) AI Responses are not professional advice of any kind — medical, legal, financial, tax, or psychological — and cannot substitute for the diagnosis, counselling, or advice of a qualified professional. You must not rely on AI Responses for those purposes, and should seek professional advice before making any important decision.

(5) The Company does not warrant the accuracy, completeness, or fitness for a particular purpose of AI Responses, and is not liable for the outcome of any judgement you make or action you take in reliance on them. This does not apply where the Company acted with intent or gross negligence.

(6) AI Responses may be personalized, using personalization information generated from what you provide (conversation summaries and profile information such as a name or occupation you mention during a conversation). As a matter of principle, the Company does not extract or store, as part of a personalization profile, information that may constitute sensitive information under the Personal Information Protection Act — such as health, beliefs, political opinions, or sex life. If the Company later offers a feature that requires processing such information separately, it will do so only after obtaining the separate consent required by applicable law. You may request access to, correction of, or deletion of that information at any time at contact@ductorio.com.

(7) The Company may use third-party artificial intelligence services to generate AI Responses and to synthesize speech, and information needed to generate a response — including your conversation text and conversational context — may be transmitted to those providers. Where applicable law or app marketplace policy requires your separate consent or express permission, the Company will, before transmitting the information, tell you what information is transmitted, who receives it, and for what purpose, and will obtain the necessary consent or permission. The specific providers, the information transferred, and how it is processed are set out in our Privacy Policy.

(8) If you encounter inappropriate or dangerous content in an AI Response, you can report it via "Send feedback" in the app or at contact@ductorio.com. The Company will review reports and take necessary measures so far as is reasonably possible. The reporting channel is not, however, a means of emergency response or real-time crisis monitoring; the Company does not review every report in real time and does not itself verify or guarantee any user's safety. If there is an imminent risk to life or body, please use the emergency services listed in paragraph (4). The Company applies safety filters and conversation guidelines to reduce inappropriate responses, but cannot block every one of them in advance.

(9) The conversation feature uses your device's microphone to convert your speech to text, and cannot be used without microphone permission. Conversion of speech to text is performed by the speech recognition facility of your device's operating system (Apple or Google), and only the converted text is sent to the Company's servers. Your original audio is not transmitted to or stored on the Company's servers. The operating system provider may, however, send audio to its own servers in order to perform recognition; that processing is governed by the terms and privacy policy of the provider concerned.

(10) Recognition accuracy varies with background noise, pronunciation, and device performance, and the Company does not warrant the accuracy of recognition results. Please be aware that while the microphone is on, the speech of third parties nearby may also be picked up. You can withdraw microphone permission at any time in your device settings.

Article 9 (Provision, Modification, and Suspension of the Service)

(1) The Service is in principle provided 24 hours a day, all year round. The Company may change the contents, screen layout, features, and manner of use of the Service, and may modify, suspend, or discontinue all or part of the Service only where there is good reason to do so — stable provision of the Service, security, compliance with law, technical necessity, or the suspension or policy change of a third-party service required to provide the Service.

(2) Where a change under paragraph (1) is disadvantageous to users or otherwise material (discontinuing a major feature, ending the Service entirely), the Company will give notice at least 30 days before it takes effect; other changes to major features or to how the Service is used will be notified at least 7 days in advance, in the app and by a means you can see. Where advance notice is not possible for an unavoidable reason — an urgent security measure, compliance with law, or the suspension of a third-party service — notice may be given promptly afterwards.

(3) The Company may temporarily suspend the Service for maintenance or inspection of facilities, a power or communications failure, a surge in traffic, the suspension of a third-party service required to provide the Service (cloud hosting, authentication, artificial intelligence, speech synthesis, push notifications, and the like), force majeure, or an urgent response to a security incident. The Company will give notice of the reason and duration in advance, or promptly afterwards where that is unavoidable.

(4) Even if there is a server or network failure, alarms already scheduled on your device can operate independently on the device, so far as the operating system and the state of the device allow. Where the conversation feature is unavailable, the default alarm sound may be used instead in supported environments. The limits in Article 7 continue to apply in that case.

(5) The Company may ask you to update the app for security, stability, compliance, or feature improvement, and where necessary may restrict use of the Service on app versions below a given version. The Company will give notice of that fact and of the date at least 7 days before such a restriction takes effect (except where an urgent security measure is required), and a restriction will not prevent alarms already scheduled on your device from sounding. The Company is not liable for functional limitations arising because you did not update.

(6) You can turn off notifications at any time in your device settings. Note, however, that without notification permission the alarm may not sound, depending on your device and operating system.

(7) Where the Company wishes to send commercial advertising information such as promotions or events, it will obtain your prior consent in accordance with Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, and will obtain separate consent to send such information between 9 p.m. and 8 a.m. You may withdraw consent at any time, and the Company will stop sending immediately upon receiving your withdrawal. Notices relating to performance of the agreement — alarms, material changes to the Service, amendments to these Terms — are not commercial advertising information.

(8) Because the Service is provided free of charge, the Company does not provide separate compensation for changes or suspensions under this article. This does not apply where loss is caused by the Company's intent or gross negligence.

Article 10 (Advertising and Paid Services)

(1) The Service is provided to you free of charge, and its operating costs are funded in whole or in part by advertising revenue. You acknowledge and agree that advertisements may be displayed while you use the Service.

(2) The Company may display banner advertisements at the bottom of the home, history, and settings screens and the screens for adding or editing an alarm, and an interstitial advertisement when you return to the home screen after finishing a conversation. No advertisements are displayed while an alarm is sounding or while you are talking with the AI. The format, placement, and frequency of advertisements may change.

(3) Advertisements are served through Google LLC's advertising service (Google AdMob). Whether an advertising identifier is used for personalized advertising depends on your consent (App Tracking Transparency settings on iOS, and ad consent settings in certain regions).

(4) The Company does not use your AI conversation content, conversation summaries, or the personalization profile generated from your conversations to personalize or target advertising, and does not provide that information to advertising providers for those purposes.

(5) The content of advertisements, the goods and services offered by advertisers, and external sites reached through advertisements are not provided by the Company, and the Company does not review or control the content of individual advertisements in advance. The Company is therefore not liable for loss arising from transactions between you and an advertiser or from the content of an advertisement. This does not apply where the Company acted with intent or gross negligence, such as by leaving known unlawful content in place.

(6) The Company may set usage limits — such as the maximum number of turns in a single conversation or the number of conversations per day — for stable operation and to prevent abuse. As of the effective date of these Terms, a wake-up conversation ends automatically once you are judged to be sufficiently awake or a set number of turns is reached, and there is no limit on the number of conversations per day. Where the Company introduces a new limit, or changes an existing limit to your disadvantage, it will give advance notice under Article 9(2).

(7) As of the effective date of these Terms there are no paid products in the Service (no paid plans, in-app purchases, or subscriptions), and the Company does not charge for use of the Service. No fee or right to a refund arises in respect of the period during which you used the Service free of charge before any paid service is introduced.

(8) If the Company introduces paid services in the future, it will give advance notice of their name, contents, price, and payment method, of the conditions and procedure for withdrawal of subscription and refunds, and of the scope and timing of any free feature becoming paid; paid services will be provided only within the scope you separately consent to. Payment and refunds are governed by the Act on Consumer Protection in Electronic Commerce and the Content Industry Promotion Act; where you paid through an app marketplace, refund requests and processing follow that marketplace operator's policy.

Article 11 (User Obligations)

(1) You must comply with applicable law, these Terms, and notices published by the Company, and must not:

1. misappropriate or make improper use of another person's account, personal information, or name;
2. infringe the intellectual property rights of the Company or a third party;
3. enter into the Service content that defames, insults, or damages the reputation of another person, obscene material, or violent or discriminatory content;
4. enter content prohibited by law, such as child or youth sexual exploitation material, or induce its generation;
5. induce the AI to generate unlawful information such as instructions for crime or weapons manufacture, or content that encourages, induces, or assists another person's self-harm or suicide. This does not cover speech in which you describe your own difficulties or seek help for yourself; the Company will not restrict your use of the Service or terminate the agreement because of such speech, and will instead provide the professional-service information in Article 8(4);
6. attempt to bypass or disable the Service's safety measures, or use automated means (bots, scripts, crawlers) to access the Service or generate high volumes of requests;
7. without the Company's prior consent, reverse engineer, copy, modify, or distribute the Service, or collect the Service's API, responses, or data to use for another purpose such as training an artificial intelligence model;
8. click or manipulate advertisements by improper means, or interfere with the normal operation of the Service or place an excessive load on its servers or network.

(2) You must not use for commercial purposes, or provide to a third party, non-public information the Company has made available through the Service (source code, API specifications, internal prompts, and other material the Company has marked as non-public) without the Company's prior consent. This paragraph does not apply to your own conversation content or to your use of AI Responses provided to you.

(3) If you breach this article, the Company may restrict your use of the Service or terminate the agreement under Article 14.

Article 12 (Ownership of Content and Licence)

(1) Rights in what you enter or say to the Service (User Content) belong to you. The Company does not take an assignment of those rights.

(2) You grant the Company a royalty-free licence to store, reproduce, process, transmit, and display User Content only to the extent necessary to provide, operate, and maintain the Service, limited to the following purposes:

1. providing the conversation feature (transmission and processing to generate AI Responses, and speech synthesis);
2. personalization reflecting the context of earlier conversations (creating and retaining conversation summaries and profile information);
3. showing you your own wake-up records, and responding to your enquiries and reports;
4. incident response, security, prevention of abuse, and quality improvement.

(3) For the quality improvement purpose in paragraph (2)(4), the Company uses only information processed so that individuals cannot be identified. The Company's personnel read conversation content directly only where it is necessary to provide or protect the Service — handling your report or enquiry, an urgent safety response, investigating and responding to a security incident or service failure, preventing abuse, and complying with a legal obligation. The Company limits access rights to the personnel who need them and manages access records in accordance with applicable law and its internal standards.

(4) The licence in paragraph (2) is valid only while the service agreement subsists; it ends immediately when you delete your account, and the related data is deleted under Article 14.

(5) The Company does not use your conversation content to train its own artificial intelligence models. Where User Content is transmitted to a third-party artificial intelligence provider, the Company restricts use beyond the purpose of providing the Service and provision to third parties in accordance with Article 26 of the Personal Information Protection Act, and takes the steps reasonably necessary to use a service or contract offering processing terms under which User Content is not used to train that provider's general-purpose artificial intelligence models. If the Company wishes to use User Content for a purpose other than providing the Service, it will either process it so that individuals cannot be identified or obtain your separate consent.

(6) To the extent the Company holds rights in an AI Response, it grants you a non-exclusive, royalty-free right to use that AI Response for personal or commercial purposes. Note, however, that the same or a similar AI Response may be provided to other users, so the Company does not guarantee exclusivity, and you are responsible for your use of an AI Response outside the Service.

(7) Intellectual property rights in the Service itself and in the software, designs, trade marks, logos, conversation personas, and voices it contains belong to the Company or the rightful owner; you hold only the right to use the Service in accordance with these Terms.

Article 13 (Obligations of the Company and Protection of Personal Information)

(1) The Company complies with applicable law and these Terms and endeavours to provide the Service continuously and stably. Where equipment fails or data is lost, the Company will repair or restore it without delay unless there is an unavoidable reason not to.

(2) Where the Company considers an opinion or complaint you raise to be justified, it will address it and inform you of the process and the outcome. You can contact us via "Send feedback" in the app or at contact@ductorio.com.

(3) The specifics of personal information processing — the items collected, the purposes of use, retention periods, entrustment and cross-border transfer, and how to exercise your rights — are set out in our Privacy Policy. Where these Terms and the Privacy Policy conflict, the Privacy Policy prevails as to personal information processing. Where a change to the Privacy Policy is disadvantageous to users, however, the notice procedure in Article 3(2) applies by analogy, and matters requiring consent under applicable law apply only within the scope of the consent obtained.

(4) If the Company becomes aware that personal information has been lost, stolen, or disclosed, it will inform you of that fact and of how to minimise harm, and will notify the competent authorities, without delay, in accordance with Article 34 of the Personal Information Protection Act. The Company does not collect or store your original audio (Article 8(9)).

Article 14 (Termination of the Service Agreement)

(1) You may terminate the agreement at any time through Settings → Delete account in the app. The Company will not attach conditions to your decision to leave or make the process difficult. If you cannot use the app, you may also request deletion at contact@ductorio.com; the Company will verify your identity and act within the period prescribed by applicable law.

(2) On account deletion, the Company removes your account information, conversation transcripts, the personalization information and conversation summaries generated and held by the AI, wake-up records stored on the server, and push notification tokens from its active systems without undue delay. Information the Company is required by law to retain, and copies held in backups, are destroyed once the applicable retention period or backup cycle ends. Once the deletion process is complete the data cannot, as a rule, be recovered — not even at your own request. Where backups exist for security or disaster recovery, the Company does not use them for ordinary service provision. If there is anything you want to keep, please request access or a copy at contact@ductorio.com before you delete your account (Article 35 of the Personal Information Protection Act).

(3) Deleting the app alone does not delete your account or the data stored on our servers. When you delete your account, app data stored on your device is also cleared and scheduled alarms are cancelled; depending on the state of your device some of that clean-up may not complete, so if an alarm still sounds after deletion, please delete the app.

(4) Access logs automatically recorded on the server for security and incident response (IP address, access time, error logs) are not covered by the deletion in paragraph (2); they are retained and then destroyed as described in the Privacy Policy.

(5) The Company may temporarily suspend your use of the Service or terminate the agreement where a ground for refusal under Article 4(2) applies to you, where you breach an obligation under Article 11, or where there is another serious reason making it impossible to maintain the agreement. The Company sets the level of any measure by reference to the nature and seriousness of the breach and whether it is repeated, and will not take a measure disproportionate to the breach.

(6) Before taking a measure under paragraph (5), the Company will notify you of the ground, the nature and duration of the measure, and how to object. Where there is an imminent risk to the rights or safety of other users or third parties, where a serious disruption to the operation of the Service has occurred or is likely, where action is required by law, or where there is no way to notify you, notice may be given promptly after the measure is taken.

(7) You may object within 30 days of the date you receive notice, at contact@ductorio.com. Where the Company considers the objection justified, it will restore your access without delay and inform you of the outcome. The Company defers deletion of data until the objection period has passed or you have stated that you will not object, and will restore your account and data if an objection is upheld.

(8) If the Company discontinues the Service entirely, it will give notice at least 30 days before the closing date and will delete users' data on that date. The Company will state in that notice that you may request a copy of your conversation transcripts and wake-up records up until the closing date.

Article 15 (Damages and Disclaimers)

(1) Where the Company or a User causes loss to the other by breaching these Terms, that party is liable to compensate the loss. Compensation owed by the Company covers ordinary loss as a rule; loss arising from special circumstances is compensated only where the Company knew or could have known of those circumstances.

(2) Where, through your intent or negligence, you breach these Terms or applicable law and a third party brings a damages claim or suit against the Company, you will compensate the Company for its loss to the extent proximately caused by that breach. In that case the Company will notify you of the claim without delay, give you the opportunity to take part in the defence, and will not settle on terms unfavourable to you without your consent.

(3) The Company is not liable where it cannot provide the Service, or where you suffer loss, because of:

1. force majeure such as a natural disaster, war, the spread of an infectious disease, or a national emergency;
2. causes outside the Company's control, such as a telecommunications carrier's suspension of service, a power failure, or your network environment;
3. an impediment to use attributable to you (device settings, permissions not granted, force-quitting the app, failure to safeguard account credentials);
4. a transaction relating to an advertisement in the Service or to a third party's goods or services reached through it, or any other dispute arising between you and a third party through the Service.

(4) Consequences of an alarm failing to sound or sounding late are governed by Article 7, and consequences of an inaccurate AI Response or a speech recognition error by Article 8. The Service is intended to help you build a waking habit; the Company does not warrant any particular waking outcome or any health or sleep benefit.

(5) Nothing in this article excludes or limits the Company's liability for loss caused by its intent or gross negligence, for injury to life or body attributable to the Company, or any other liability that cannot be excluded or limited under applicable law, including the Act on the Regulation of Terms and Conditions.

Article 16 (Dispute Resolution and Governing Law)

(1) The Company and users will consult in good faith to resolve any dispute relating to the Service amicably. You may raise a complaint or comment via "Send feedback" in the app or at contact@ductorio.com.

(2) If the matter is not resolved by consultation, you may apply for mediation to the Consumer Dispute Mediation Committee of the Korea Consumer Agency (www.kca.go.kr, 1372), the Content Dispute Resolution Committee (www.kcdrc.kr), or the Electronic Document and Transaction Dispute Mediation Committee (www.ecmc.or.kr). Disputes concerning personal information may be brought to the Personal Information Dispute Mediation Committee (www.kopico.go.kr) and the Personal Information Infringement Report Centre (privacy.kisa.or.kr, 118). Applying for mediation does not affect your right to bring a lawsuit.

(3) These Terms and any dispute between the Company and a User are governed by the law of the Republic of Korea. Where you are a consumer residing outside the Republic of Korea, these Terms do not deprive you of the protection of mandatory consumer protection rules of your country.

(4) Lawsuits are to be brought before the court having jurisdiction under the Civil Procedure Act. A consumer whose habitual residence is outside the Republic of Korea may also bring an action before the courts of the country of their habitual residence, under Article 42 of the Act on Private International Law.

(5) The Korean-language version of these Terms is the authoritative text. If a translation into another language differs from it, the Korean version prevails.

Article 17 (Special Provisions for Use Through App Marketplaces)

(1) Paragraphs (2) to (10) apply where you download and use the Service through the App Store of Apple Inc. ("Apple"), and paragraph (11) applies where you download and use it through Google LLC's Google Play. Where this article conflicts with another provision of these Terms, this article prevails to that extent.

(2) These Terms are concluded between the Company and you only; Apple is not a party to them. The Company, and not Apple, is solely responsible for the Service and its content.

(3) These Terms grant you only a non-transferable right to use the Service. That right may be exercised only on Apple devices that you own or control, and does not exceed what is permitted by the Usage Rules of the Apple Media Services Terms and Conditions.

(4) The Company is solely responsible for maintenance and technical support for the Service; Apple has no obligation whatsoever to furnish any maintenance or support.

(5) In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever, and any claims, losses, liabilities, damages, or costs attributable to a failure to conform to a warranty are the Company's responsibility.

(6) The Company, and not Apple, is responsible for your claims relating to the Service or your use of it, including product liability claims, claims of non-compliance with law, and claims under consumer protection legislation.

(7) If a third party claims that the Service or your use of it infringes that party's intellectual property rights, the Company is solely responsible for the investigation, defence, settlement, and discharge of that claim.

(8) You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You must also comply with applicable third-party terms of agreement when using the Service (for example, your wireless data service agreement).

(9) Questions and complaints about the Service may be directed to the Company's name and address set out under "Operator and Contact" at the end of these Terms and to contact@ductorio.com.

(10) Apple and its subsidiaries are third-party beneficiaries of these Terms in respect of this article, and upon your acceptance of these Terms Apple has the right to enforce them against you as a third-party beneficiary.

(11) If you downloaded the Service through Google LLC's Google Play, the Google Play Terms of Service also apply, and prevail to the extent they conflict with these Terms.

Addendum

(1) These Terms take effect on August 20, 2026.

(2) These are the first Terms of Service for Palarm; there are no previous Terms.

Operator and Contact